Your techs are booked solid in peak season and your CSR is on another line. The phone keeps ringing. Our AI receptionist answers every call, triages the job type, and books it into your calendar, with no headcount added.
The AI Receptionist, tuned for HVAC. See the overview →
A no-cool call at 8:47 PM on a Saturday. Your shop's closed. The AI isn't.
Not a generic answering service. Specific HVAC logic baked in.
Asks the right questions about system age, outdoor unit status, and thermostat behavior, so your tech rolls with the right parts, not a second truck.
Emergency jobs page the on-call tech. Tune-ups schedule next-available. Members get prioritized slots. Your rules, enforced automatically.
Caller 90 miles out? The AI politely declines and offers a referral. You don't eat a wasted truck roll.
Recurring revenue lives in maintenance plans. The AI recognizes existing members by phone number, offers memberships to new callers, and prompts opt-in for annual tune-up reminders.
An existing customer calls in. The AI recognizes them, pulls last-job details, flags any work still inside the warranty window, and routes to the original tech.
Works alongside your CSR. Picks up when your team is on another call, at lunch, or after hours. Or run it around the clock and skip hiring. Your choice.
We book into your calendar today, and we can connect most other tools through their API.
Need a tool connected? We wire up most through their API. Ask on your first call.
No per-minute billing. Custom automation is scoped per project. Pre-launch pricing locked in for early clients.
We publish revenue numbers only when we can back them up with real client data.
It books. The AI qualifies the caller and books the appointment into your calendar (Cal.com or Google), and we can connect most other tools through their API. It's not just a message taker.
Your number is yours. It ports back to you on cancellation, free. We never hold numbers hostage.
You tell us your emergency rules (no-heat in winter, no-cool above a set temp, CO alarm, etc.). The AI detects the keywords, pages your on-call tech with caller info and address, and confirms the booking with the caller before the call ends.
The system handles concurrent calls. No queue, no hold music. Core covers up to 200 calls a month, Growth 750, and Scale up to 2,000, with higher volume scoped to your operation. Overage is charged per call with no surprise bills, and you get an alert at 80% of your cap.
We configure your standard service call, dispatch fee, diagnostic fee, and membership pricing into the AI. For repair estimates it says the tech will give an exact quote on site, same as a human CSR would.
Yes, calls are recorded with the TCPA-required disclosure at the start. All recordings, transcripts, and caller data are yours, with full export on cancellation. Default retention is 90 days, configurable.
We get back to you to set up a short call.
A short call to learn your setup. Where are you losing time or money?
We build and launch it. Discovery, build, soft launch, live.