Burst pipes don't wait for business hours, and neither should your answering system. Our AI receptionist handles plumbing emergencies: it triages severity, pages your on-call tech with the GPS address, and books straight into your calendar. No missed 2 AM emergency jobs.
The AI Receptionist, tuned for plumbers. See the overview →
Burst pipe. 2 AM on a Sunday. Your shop's closed. The AI isn't.
Not a generic answering service. Real plumbing emergency logic.
The AI detects severity from caller tone and keywords: active gushing vs. slow drip, sewer backup vs. clogged sink. Emergencies route to the on-call tech immediately; routine calls to the next-available slot.
Your rotation schedule lives in the system. The AI pages the right tech with full transcript, caller location, and GPS directions. No missed pages.
Caller outside your zone? The AI politely declines and offers a referral. You don't waste time on jobs you can't profitably serve.
Works alongside your CSR during the day, picking up when your team is on another call, or runs around the clock solo if you prefer. Your choice.
Recurring revenue lives in annual maintenance. The AI offers every new caller a membership, tags repeat customers for follow-up, and prompts opt-in for drain-line and water-heater service reminders.
An existing customer calls back about a recent install or repair. The AI recognizes them, pulls the last job, flags any work still inside the warranty window, and routes to the original tech.
We book into your calendar today, and we can connect most other tools through their API.
Need a tool connected? We wire up most through their API. Ask on your first call.
No per-minute billing. Custom automation is scoped per project. Pre-launch pricing locked in for early clients.
We publish revenue numbers only when we can back them up with real client data.
It books. The AI triages the emergency, books the appointment into your calendar (Cal.com or Google), and attaches the call recording and transcript. We can connect most other tools through their API. It's not just a message taker.
Your number is yours. It ports back to you on cancellation, free. We never hold numbers hostage.
You configure your emergency rules (keywords like "burst," "flooding," "no water," "sewer backup") and on-call rotation. The AI triages severity, pages the right tech with full transcript, caller address, and a GPS link, and confirms the booking with the caller before the call ends.
The system handles concurrent calls with no queue. Core covers up to 200 calls a month, Growth 750, and Scale up to 2,000, with higher volume scoped to your operation. Overage is charged per call with no surprise bills, and you get an alert at 80% of your cap so you can upgrade before hitting the limit.
We configure your standard dispatch fee and diagnostic fee into the AI. For repair estimates it says the plumber will give an exact quote on site after diagnosing the issue, same as your CSR would.
Yes, calls are recorded with the TCPA-required disclosure at the start. All recordings, transcripts, and caller data are yours, with full export on cancellation. Default retention is 90 days, configurable.
We get back to you to set up a short call.
A short call to learn your setup. Where are you losing time or money?
We build and launch it. Discovery, build, soft launch, live.